How to Troubleshoot the HP Pavilion Home PC

When using your HP Pavilion home PC, you can encounter hundreds of different problems related to an assortment of issues. You should be able to determine the problem and find appropriate solutions for your computer. Even without advanced computer knowledge, you can troubleshoot problems with your computer if you know the proper steps to follow.

Instructions

Observe the computer's behavior. For instance, if it is taking too long to load programs or boot up the computer, the computer's hard drive may be too loaded or there is a virus or malware lurking in the background, preventing the computer from performing to its optimum. There can be a number of other reasons, but deleting unneeded files and programs from the computer may help. Also, scan the computer for viruses and malware, and when found, remove them.


Troubleshoot a hardware problem. If you do not see any display from your monitor, for instance, it may be a hardware problem. You may need to update your video card or it may already be malfunctioning. Check the power cable if you are using an HP Pavilion desktop and make sure that it is properly plugged. If you have an HP Pavilion laptop, ensure that the the laptop battery has enough battery power. If the computer powers on but you cannot boot the operating system, the issue is related to a software problem. Consider reinstalling the operating system.


Access the HP Support Assistant for troubleshooting guides. This program comes pre-installed in HP computers. It helps you determine problems and find troubleshooting procedures more easily. It also keeps the computer up-to-date by notifying you whenever there are updates available for your hardware devices and your operating system. If you recently had your operating system reinstalled, you can download and install the HP Support Assistant program directly from the HP website.


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