Home Computer Users Need Help Too You Know!

Picture these computer problems. You turn on your computer and the fearful blue screen appears. You try and print, you hear absolute silence except you still see the green light on the printer blinking patronisingly at you. You try to finish an email and your home network goes down. The work you took home from the office cannot be opened by your word processor at home or all of your music, documents, sentimental pictures and movies are deleted. The list of potential computer-related catastrophes is endless but only one question remains; what is a home user to do in these situations?

Well there are three possible answers to this question. The first is to panic, the second is to phone somebody whether it is a friend, family or colleague for computer help or three, contact your own IT Support Company. My own IT Support Company I hear you say, are you crazy? I am a home user!

In 2007 65% of American homes (source: Wiki Answers) and 70% of UK households (source: UK Gov Statistics) owned a computer. These were already staggeringly high figures and we are now in 2010. Home users also utilise computers to perform similar and identical tasks to office workers and by that premise it is therefore unfathomable to risk not having assistance when reliance on your computer is so great. Furthermore, if office workers can have dedicated IT Support to prevent businesses from coming to a standstill, then aren't home users duty bound to enjoy the same peace of mind?

Let's dissect some very stereotypical notions of Home IT Support.

IT Support for home users does not mean taking your computer into a shop, nor does it mean telephoning the manufacturer of the machine or your Internet Service Provider. Home IT Support does not mean calling a friend, family member or the IT Department at work when you have a computer problem and it also does not mean trawling through page after page of the internet or a bleak forum to attempt to get out of those hair-raising moments.

What Home IT Support does mean is contacting a company who understands what it's like to be a home customer. Home IT Support means speaking to a company that can troubleshoot your problem, posting relevant information to a dedicated online support helpdesk so that you can attempt to fix the issue yourself or even remotely connecting to your machine to resolve your issue for you. Home IT Support actually means speaking to an IT Support Technician without being confused by technical terms and it is also imperative that these support services are all available as soon as a computer or network problem arises. Home IT Support means on-demand IT support that is affordable, reliable, professional and from a company that is qualified both in technical ability and customer service, in order to handle each case with the due diligence it requires.

So, 'my own IT Company I hear you say and I am a home user'. No you're not crazy and there are companies out there actively doing exactly this. I myself own an IT Company and we provide dedicated home IT support services covering remote support, on-site support and helpdesk support, as well as bespoke solutions to keep your computer, network, data and family protected. We even provide free IT support to all of our existing customers through an online helpdesk because we know how important it is for our customers to remain supported at all times.

We are now at the end of the first decade of the 21st Century and home users should not have to do anything but contact their IT Support Company to gain immediate and qualified IT support assistance. And for all those home users who do not believe that these IT support services are available today, on demand and when you need it, well I say to you, 'who's the one being crazy now?'.

Source: http://goo.gl/BvrSd