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Kinds of Computer Support Services

Computer support services have proved to be a boon for both home PC users as well as small businesses. As a regular PC user, you better know how a small computer error can badly impact the smooth functioning of computer. Technical support services put you in control of your business computing environment by offering professional-quality PC repair services.

Whether you are at your home, office or on the road, computer technical support can also be of greatest help as it not only includes the support for desktop PCs but also for laptops. Be it an error with a PC application, operating system, peripheral, or other computer error related issue, technical support providers can immediately offer you the required help. Moreover they run their services for 24x7.

Following are the services for which people often contact online technical support providers:

PC set up and installation: Now, the PC users can get their PCs installed and personalize user settings for their precious computers, operating systems, software, internet, email and peripherals.

Complete PC diagnosis and health check up: you can contact any good the PC repair provider for complete diagnosis and check up of your PC. They offer comprehensive solution, including repair, updates and optimization for your computer, software and/or peripherals.

Computer Tune Up: Clean-up unwanted files, install significant patches and upgrades, back-up data and configure browser. Does not all this sound too good to have all under a single roof?

Virus or Spyware Removal: Remove harmful and nasty computer viruses from your PC and help it stay productive & protected against malicious attacks. You can call any technical support services to audit security settings, configure anti-virus and anti-spyware, scan computer or eliminate viruses.

Data Back Up Services: Data back up services are gaining in popularity with computer users especially small businesses and home offices. These services help users protect their significant and valuable data. You can take back-up of your documents, photo's, video's, etc.

Some people are afraid of loosing their data to computer technical support companies. Contrary to this, confidentiality of client's data is of prime concern for these support providers. Therefore, you need not have any such doubts regarding the services and avail them today.

Source: http://goo.gl/KpD5X

Home Computer Users Need Help Too You Know!

Picture these computer problems. You turn on your computer and the fearful blue screen appears. You try and print, you hear absolute silence except you still see the green light on the printer blinking patronisingly at you. You try to finish an email and your home network goes down. The work you took home from the office cannot be opened by your word processor at home or all of your music, documents, sentimental pictures and movies are deleted. The list of potential computer-related catastrophes is endless but only one question remains; what is a home user to do in these situations?

Well there are three possible answers to this question. The first is to panic, the second is to phone somebody whether it is a friend, family or colleague for computer help or three, contact your own IT Support Company. My own IT Support Company I hear you say, are you crazy? I am a home user!

In 2007 65% of American homes (source: Wiki Answers) and 70% of UK households (source: UK Gov Statistics) owned a computer. These were already staggeringly high figures and we are now in 2010. Home users also utilise computers to perform similar and identical tasks to office workers and by that premise it is therefore unfathomable to risk not having assistance when reliance on your computer is so great. Furthermore, if office workers can have dedicated IT Support to prevent businesses from coming to a standstill, then aren't home users duty bound to enjoy the same peace of mind?

Let's dissect some very stereotypical notions of Home IT Support.

IT Support for home users does not mean taking your computer into a shop, nor does it mean telephoning the manufacturer of the machine or your Internet Service Provider. Home IT Support does not mean calling a friend, family member or the IT Department at work when you have a computer problem and it also does not mean trawling through page after page of the internet or a bleak forum to attempt to get out of those hair-raising moments.

What Home IT Support does mean is contacting a company who understands what it's like to be a home customer. Home IT Support means speaking to a company that can troubleshoot your problem, posting relevant information to a dedicated online support helpdesk so that you can attempt to fix the issue yourself or even remotely connecting to your machine to resolve your issue for you. Home IT Support actually means speaking to an IT Support Technician without being confused by technical terms and it is also imperative that these support services are all available as soon as a computer or network problem arises. Home IT Support means on-demand IT support that is affordable, reliable, professional and from a company that is qualified both in technical ability and customer service, in order to handle each case with the due diligence it requires.

So, 'my own IT Company I hear you say and I am a home user'. No you're not crazy and there are companies out there actively doing exactly this. I myself own an IT Company and we provide dedicated home IT support services covering remote support, on-site support and helpdesk support, as well as bespoke solutions to keep your computer, network, data and family protected. We even provide free IT support to all of our existing customers through an online helpdesk because we know how important it is for our customers to remain supported at all times.

We are now at the end of the first decade of the 21st Century and home users should not have to do anything but contact their IT Support Company to gain immediate and qualified IT support assistance. And for all those home users who do not believe that these IT support services are available today, on demand and when you need it, well I say to you, 'who's the one being crazy now?'.

Source: http://goo.gl/BvrSd

Home Computer Repair Do's and Don'ts


As time has evolved over this last decade from 2001 to 2010, our everyday use of computers has increased. We rely on them for more than ever before, and trying to keep them up to date and running smoothing can prove to be more of a chore than actually using it and enjoying it. Regardless if we overlook the general maintenance on our computers, it can prove to be as bad, and as expensive, as if we neglect doing the general maintenance on our cars. The problem is in these days of economic crisis, we have less money to spend to have professionals do the work on our computers, and we take it upon ourselves to try to maintain them and even fix them. I'm here to give you some general do's and don'ts to avoid any severe mistakes that could lead to you being without your computer for a few days, while your local professional fixes your mistakes.

1. Do get yourself a can of compressed air, or a shop vac and clean the dust out of your pc once a month. This helps keep the fans clean and functiong properly, it also makes sure your system is just clean and running smoothly. It fairly easy and not a lengthy process to pop off two screws, remove the side cover and finish rather quickly.

Don't suck up half your computer wires if you choose to use a shop vac. Just be smart and careful and keep your eye on wires. Would suck to have to dig your processor out of the bottom of the shop vac.

2. Do get a spy-ware/virus scan software like SuperAntiSpyware or Malwarebytes AntiMalware. These two free tools can save you from even some of the worst viruses and at the same time save you from the professional fees that are being charged.

Don't neglect to do this once a month. Spy-ware and other rogue Trojans can hide in your system and slow your computer way down. It's better just to run these free scans and keep your computer free from all the garbage that is picked up by surfing and downloading on the Internet.

3. Do run a defrag on your hard drive. As your installing programs and removing others, your hard disk can get fragmented and slow down your read/write access. Running this will keep your hard disk in good running order.

Don't think your Hard drive is Superman and invincible. They do crash from time to time, so run the defrag once a month and back up your data at the same time.

4. Do find yourself a reasonable local Computer Repair service professional. If you spend a little time looking, you can find yourself a reasonable professional to help you in times of crisis, and not break the bank paying them for their services.

Don't think your a computer repair professional and know-it-all. I've made a living off of people who thought they could get away with doing thier own computer repairs, and not knowing what they were doing really made things worse, so it cost them twice as much.
Source: http://goo.gl/eXb4V